Web Information Tools
Information is power.
The key to managing cash operations is information - timely, accurate information
you can use to gain a better understanding of cash activities and optimize your
cash operations from beginning to end.
You do not need bricks and mortar to meet your customer’s needs. With Brink’s
as your service provider, web information tools enables you to make use of Brink’s
service and resources across the country.
In 2006, as part of a number of industry initiatives, Brink’s Australia
Pty Ltd
will be introducing a powerful, comprehensive Web-based information tools that
will give you access to a wealth of critical information, making it easy to manage,
analyse and forecast your cash needs. And, because Brink's information tools
are Web-based, you'll have accurate, real-time information that's available when
you need it and where you need it.
Brink's iCash for Financial Institutions: Available 24/7 from any desktop, Brink's iCash provides expanded depth and breadth of information in real time for enhanced control, improved customer service and streamlined process.
- Enhanced cash control: Brink's iCash gives you complete visibility across vaults, so you can monitor your cash by total and by denomination for better currency recirculation and inventory control. And, Brink's iCash's dashboard keeps you informed with proactive monitoring that uses colour-coded alerts to let you know the real-time status of items received, cash orders and vault inventories.
- Improved customer service: Give your institution the competitive edge with a benefit that enhances customer satisfaction and lowers customer service costs. With Web access to Brink's iCash, customers can view comprehensive cash transaction data and track their deposits on-site from their place of business - so they won't have to call yours.
- Streamlined processes: Brink's iCash supports your cash operations so processes run smoother and more efficiently. Branches can use Brink's iCash to submit cash orders as the need arises. Customer service representatives can research issues online at any time, and managers can pull settlement reports or run intra-day reports.
In addition to standard reports, Brink's iCash creates customised reports at the branch, region or institution level, on an ad-hoc or ongoing basis.
Brink's iCash for Retail: Built upon industry-leading technology, Brink's iCash pulls data from multiple locations to give you fast access to critical information through five integrated portals.
- iDeposit: iDeposit lets you create deposit tickets electronically and update accounting systems automatically. With iDeposit, you'll save time and enhance accuracy with fewer manual entries and real-time visibility to deposit details.
- iTrack: iTrack provides real-time deposit tracking status so you can easily and quickly see when deposits were created, whether they're in transit, and when they were delivered to the bank. Through iTrack, you can see the actual deposit ticket, or query deposit information by date, account and deposit amount-right down to the specific denominations.
- iInformation: The nerve center of Brink's iCash, information gives you access to all your cash management information including deposits, change orders, cash inventories and reports so you can analyse trends, research and reconcile transactions and forecast future needs.
- Deposit Details: View deposits at the corporate level or by individual market in as much detail as you want, including denomination and POS detail. In iInformation, you can see aggregate or POS-level daily settlements and reconciliation, as well as variance and error reports.
- Order Details: Review change orders by market or at the company level, complete with summary data and denomination specifics.
- Inventory Details: Keep track of your cash position with real-time views of bulk change, store deposits, change orders and bank deposits for any time period you define.
- Reports: Download standard reports or create your own with the summary information or details you need to optimise your cash supply chain.
- iOrder: Save time and gain tighter control over the order process with iOrder, the portal that makes it easy to create cash orders online. Simply choose the specific denominations you want and the delivery date and, with a click of the mouse, your order is on its way. You'll receive online order confirmation, and access to historical order data through iOrder reports.
- iAlert: iAlert makes it easy to continuously monitor cash activities, even when you're away from the office. Choose your notification method email, voicemail, Web alert or report-and iAlert will automatically let you know about irregularities, changes or any other activities you want to know about.
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